Our Transactions & Forms processing solution ensures error free and efficient processing with autocorrect facility that help your organization to free manpower and other resources to contribute towards the core business and ultimately cut down in-house administrative costs and time substantially. We undertake complete back-end transactions and forms processing for the verticals including Banking, Finance, Brokerage, Insurance and Mortgage.

MRCC-BPO provides three types of processing services - Order processing, Claims processing and Loan/ Mortgage processing

 
Claims processing

Electronic information capture, information verification, eligibility determination, and reporting of information with a scope of providing high-end services such as data mining and data analysis.

 
Order processing

Electronic processing of application forms (hard copy too), information verification, authorization and confirmation.

 
Loan/ Mortgage processing

Information capture, verification of information on loan/ mortgage applications forms, screening applications as per predefined criteria.

 
Work flow for a Loan or L/C Application Process

  • Registration in system at the client's end
  • Scanning and image authorizing at the client's end
  • Check list verification and uploading to MRCC-BPO
  • Download at MRCC-BPO
  • Data entry and Transaction Processing
  • Exception resolving
  • Authorizing and uploading by MRCC-BPO
  • Status monitoring
  • Query resolving
  • Process Overview

Cheque Processing
A model work flow of Check Processing for global clients:
  • Cheque scanned by clients
  • The images sent to India through FTP/Other
  • Downloading the images into our server
  • Customized software and data capturing
  • The required processing done through the software application
  • MIS reports generated
  • Data uploaded to the client's FTP server within the stipulated time